Shipping policy

Shipping Policy

Thank you for visiting the Casmovi online store! We’re committed to making your shopping experience smooth, enjoyable, and reliable — including fast free shipping to selected countries.

📦 Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
In rare cases of high order volume, shipments may be delayed slightly. Please allow additional time in transit for delivery.

🚚 Shipping Rates & Delivery Times

We proudly offer free standard shipping to the following countries:

  • 🇺🇸 United States

  • 🇨🇦 Canada

  • 🇦🇺 Australia

Standard Shipping: 7–14 business days
Note: Delivery times may vary slightly depending on your location and shipping carrier conditions.

🌍 International Shipping

At this time, we only ship to USA, Canada, and Australia. Any customs fees or import duties that may apply are the customer’s responsibility.

🔍 Order Tracking

Once your order has shipped, we’ll email you a tracking number. You can follow your package either on our website or through the carrier's tracking page.

📦 Damaged or Lost Packages

If your order arrives damaged or goes missing in transit, please contact us within 5 business days. We’ll work quickly with the carrier to resolve the issue and make things right.

📬 Contact Us

For any shipping questions or help with your order, don’t hesitate to reach out to our friendly customer service team:
📧 mail@casmovi.com
📞 +1 (800) 123-4567